Here at Pract.us, we’re dedicated to making life easier for human resources managers, learning and development professionals, and business leaders. As a result, we regularly post useful articles and advice from other thought-leaders each week. Enjoy and let us know what you think or what topics you’d love to see here. Mental Health Training for Line Managers: Useful Online Resources Even companies with extensive training programs can struggle to help people with mental well-being. … [Read more...]
How to Solve Accountability Problems at Work
As a manager, do you struggle with recurring performance problems? Are you trying to maintain quality with a growing team or grappling with organizational change? If so, your group may be suffering from a lowered sense of accountability. Fortunately, you can turn that around. But first, it’s important to point out that accountability is never about blaming people for mistakes, punishing poor results, or micromanaging. Those tactics degrade employees’ autonomy and discourage open … [Read more...]
No-Nonsense Employee Training: The Best Articles of This Week
Every week, I read dozens of articles about management, human resources, and employee development. I look for advice grounded in reality that small and large companies can easily use to help people engage, perform, and improve. I've pulled the best ones from this week so you can get right to the good stuff. Realistic Graphics and Learning: What’s Most Effective? If you use pictures in your training materials (which I hope you do!), here’s an excellent article describing some research … [Read more...]
5 Training Strategies to Improve Customer Retention
Many corporate dollars today are directed at retaining customers and building loyalty. Once you’ve won a customer, it’s much less costly to keep them than win a new one. But customer retention depends on the whole company, not just the sales departments. According to recent research, 68% of customers who leave a company will not return, and 80% of them would have stayed if the company had done something to retain them. So helping every employee from CEO to IT learn how to make buyers happy … [Read more...]
No-Nonsense Employee Training: The Best Articles of This Week
Every week, I read dozens of articles about management, human resources, and employee development. I look for advice grounded in reality that small and large companies can easily use to help people engage, perform, and improve. I've pulled the best ones from this week so you can get right to the good stuff. How to Improve the Engagement and Retention of Young Hourly Workers Young, hourly workers seem to be on a revolving door of employment, which is bad for them and for employers. But … [Read more...]
20 Myths about Learning at Work [Infographic]
Worker training has been around since Ogg first said, “Come on, kid, I’ll teach you how to make a flint spearhead.” And from those early days, we’ve been forming and sharing beliefs about the best ways to teach job skills. But many of the traditional practices, generalizations, and assumptions don’t hold up to scientific scrutiny. And we’re left with a collection of myths that could lead to wasted time and poor results. Just in case any of these debunked doctrines are cluttering your … [Read more...]
No-Nonsense Employee Training: The Best Articles of This Week
Every week, I read dozens of articles about management, human resources, and employee development. I look for advice grounded in reality that small and large companies can easily use to help people engage, perform, and improve. I've pulled the best ones from this week so you can get right to the good stuff. 6 Principles to Guide Your Approach to Conflict Management As any manager or HR professional knows, conflict management is more of an art than a science, but here are several good … [Read more...]
Training Not Working? Realign with Your Strategy and Reunite with Your Business
One of the recurring frustrations with training programs is that they don’t make a real impact on business performance. Granted, it’s difficult to pinpoint cause and effect between training and overall business success, but often the two don't reflect the same priorities. If that sounds familiar, realign your focus and reunite training with the business. Then you’ll see positive results for your efforts. Realign your training focus. If you're not satisfied with your current program, you're not … [Read more...]
No-Nonsense Employee Training: The Best Articles of This Week
Every week, I read dozens of articles about management, human resources, and employee development. I look for advice grounded in reality that small and large companies can easily use to help people engage, perform, and improve. I've pulled the best ones from this week so you can get right to the good stuff. How to Get Over a Creative Block in the Middle of a Work Day Like a lot of people, about 2 pm every day, my brain goes into “power save” mode and can only handle the essential tasks … [Read more...]
How to Make a Newly Promoted Employee Successful [Video]
Are you getting ready for the next round of promotions for 2018? If so, start your planning now to make sure your star employees succeed in their new roles. Check out the video below to learn how to provide career climbers with the support they need. Read more about how you can help rising stars shine here. Thanks to Bensound for the music and to Noun Project for the icons: lightning by omar vargas, falling star by Image Catalog, mentor by irene hoffman, … [Read more...]
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