Read on for this week’s best articles from human resources and employee training experts.
Every week, I read dozens of articles about management, human resources, and employee development. I look for advice grounded in reality that small and large companies can easily use to help people engage, perform, and improve. I’ve pulled the best ones from this week so you can get right to the good stuff.
When “Fluff” Triples Revenue: Why Leaders Can’t Overlook Happiness
Should you be training people to be happier? This case study of Nationwide Brokerage Services suggests that giving people the tools to be happier at work pays off big in sales and performance. From the article: “Our research has found that a positive brain is connected with increasing sales by 37%, productivity by 31%, and decreasing the negative effects of stress by 23%.” Read more.
Nuts and Bolts: Self-Directed Learning
It’s a fact of life these days that your employees are seeking knowledge on their own, either to do their jobs or enhance their abilities in areas of interest. It can be hard for learning and development folks to view self-directed learning as part of a training program, but it can not only be a valuable element but cost-effective as well. Here’s some good advice on getting started. Read more.
Learn a New Word: “Never Events”
The “Never Event” is something that would mean serious harm to your business or employees if it occurs. The article suggests that identifying never events and communicating them to the organization can help develop awareness and procedures focused on preventing them. It may be a simple way to prioritize key avoidable problems. Read more.
Your Leadership Training is Probably Missing These Two Components
Ok, I’ll give it to you – it’s coaching and support. These two skills have increasingly shown up as keys to performance, trust, and engagement, but according to this article, they are rarely taught. The article explains why it’s important to include them in your leadership training. Read more.
3 Tips for Helping Employees Cope with Polarising Cultural Issues
The old adage not to discuss religion or politics in polite company gets forgotten sometimes in these days of stark cultural divides. And sometimes the issues can get in the way of work. If they do, check out these tips for how to handle it with grace. Read more.
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