Every week, I read dozens of articles about management, human resources, and employee development. I look for advice grounded in reality that small and large companies can easily use to help people engage, perform, and improve. I’ve pulled the best ones from this week so you can get right to the good stuff.
Motivating Millennial Hires
If you’ve recently brought on some Millennial employees, you might be wondering how to develop and keep them. This short video interviews Chelsea Krost, a millennial marketing expert, about ways you can motivate and engage your new hires. See the video.
How to Make Your Employees Happy
Do you feel morale is low or maybe that excitement from the last big win is waning? Here are some fast, easy and low-cost ways to help people feel happier at work. It’s simpler than you might think. Read more.
6 Things to Make Your Customer Service Standout
Has your leadership been asking how to improve customer service? Or have you been thinking it’s time for a refresher course? If so, here are 6 key principles to base your training around. Even if you’re not planning a workshop, you can use these for coaching and 1-1 development. Read more.
You Can Learn New Tricks at Any Age
Have you felt long in the tooth lately? Or do you have employees that seem reluctant to learn new things? Many people believe that after a certain age, you can’t learn new things. This article discusses why older employees are not only great learners, but they bring extra experience to the table which younger learners haven’t yet acquired. Read more.
Incentives Don’t Help People Change, but Peer Pressure Does
Look to create some change in your team? Take advantage of that old school yard nemesis “Peer Pressure.” This article in the Harvard Business Review, discusses research on getting healthcare workers to wash their hands. It found that programs which based rewards on the performance of the entire group encourage individuals to hold each other accountable and got better results than incentives alone. Read more.
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