Every week, I read dozens of articles about management, human resources, and employee development. I look for advice grounded in reality that small and large companies can easily use to help people engage, perform, and improve. I’ve pulled the best ones from this week so you can get right to the good stuff.
A Manager’s Guide to Preventing and Dealing with Workplace Conflict
Whether you’re a manager or not, understanding and dealing with workplace conflict with help you succeed at work and in business. This article provides several good strategies and reminds us that it’s ok to acknowledge and deal with discord. Read more.
8 Ways to Deliver Training that Employees Retain
There’s nothing more disheartening then giving a training class and realizing that people have forgotten everything just a few days later. Here are 8 great suggestions for making your information stick. Read down to #7 and 8, which, in my opinion, are the keys to success. Read more.
Six Tips for Getting Real Answers from Your Employees
I find these ideas useful for training feedback, but you could use them anytime you want to know what your team is thinking. Pay special attention to the last two tips for follow-through and internal marketing. These steps build trust so you’ll get genuine answers in the future as well. Read more.
Understanding These Four Body Languages Will Make You a Better Trainer
Here’s a quick and dirty introduction to body postures that will indicate whether you have the group’s attention or not. I would only add that the last one, “folded arms,” doesn’t always mean defensiveness. Sometimes people are actually cold or just need some time to relax in a new situation. Read more.
The Antidote to Office Gossip
If your employees like to dish the dirt, they could be doing real harm to your culture and productivity. But gossiping is pretty common – so what can you do? This article from the Harvard Business Review offers some strategies for cutting the grapevine. Read more.
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